IS

Copeland, Ducan G.

Topic Weight Topic Terms
0.264 implementation systems article describes management successful approach lessons design learned technical staff used effort developed
0.158 banking bank multilevel banks level individual implementation analysis resistance financial suggests modeling group large bank's
0.108 critical realism theory case study context affordances activity causal key identifies evolutionary history generative paper

Focal Researcher     Coauthors of Focal Researcher (1st degree)     Coauthors of Coauthors (2nd degree)

Note: click on a node to go to a researcher's profile page. Drag a node to reallocate. Number on the edge is the number of co-authorships.

McKenney, James L. 1 Mason, Richard O. 1
computer systems 1 economic environment 1 history of IS. 1 IS implementation 1
IS project management 1 Management theory 1 organizational use of IS 1 OS characteristics 1
task characteristics 1

Articles (1)

Bank of America: The Crest and Trough of Technological Leadership. (MIS Quarterly, 1997)
Authors: Abstract:
    The Bank of America Corp. literally changed the banking industry during the 1950s by means of its ERMA and IBM 702 computer systems. These innovations in information technology resulted in a dominate design that helped keep the Bank of America Corp. in the lead for over a decade and a half They were the collective work of a leader, Clark Beise, a maestro, AlZipf, and a group of supertechs, all of whom became the prototypes for these crucial roles. Bank of America Corp. was the first organization, among a selected few, to successfully negotiate the innovation cascade leading from crisis to a dominant IT design. Due in large part to IBM's failure to deliver a fully operational operating system for its 360/65, however, coinciding with the leadership's attention toward international markets, in the late 1960s the Bank of America Corp. lost its lead. After several decades in the trough," as a result of aggressive investment and leadership, the bank re-emerged as a strong competitor. This story of achieving alignment in strategy and structure by means of technological innovation, of the almost tragic breaking of that alignment, and of fervent efforts made to gain realignment illuminates some of the most important lessons of IT management that can be learned from the field's relatively recent, but dramatic, history.